
FAQ
We’ve put together the most common questions clients usually ask us before booking one of our wedding surprise proposal packages. If your question isn’t mention below, please feel free to contact us.
We haven’t done a photo shoot ever. Is this activity for us?
Of course it is. There is no need for you to be a model. As long as you want to have a good time while you’re in Seville and you would love to get an amazing souvenir of your visit, this is for you!
How many days in advance should I book?
Regarding this point, we have no deadline. If you want to book the same day of the surprise and we’re available, we will do it. Having said that it would be convenient for us to know as far in advance as possible.
Do I have to leave a deposit to save the date?
To save the date we will ask you for a non refundable deposit of 100 euros, which will be deducted from the final price of the service.
What if we won’t be able to arrive?
If you let us know in advance we can find a solution. On the other hand, if you are running late, we will do our best to provide you the full service, but keep in mind that we may have another proposal just after yours, so please try to arrive in time.
How will the photos look?
It is up to you wether if you prefer to pose or to blend with the background, meaning more candid photos. We would strongly recommend you to do both for more dynamic results.
We like to include close ups mixed with wide angles in order to fully appreciate the city. If you got here, we understand that you saw our portfolio gallery. Therefore, you checked our style.
What if it is going to rain?
We don’t mind to shoot with rain, but we understand if you don’t want to do it. Please let us know in advance and we will be happy to reschedule.
Do you work outside the city?
There are plenty of towns outside of Seville that worth a visit. You name it. For a little extra cost to cover the travel fee we can shoot wherever you like.
When will I get my pictures?
We always like to point this: You choose the pictures. The final selection is up to you. So, in order to do that, we upload a big percentage of them in a private gallery 24 hours after the proposal. That way you can choose the ones you like most. You will receive the edited ones in 2 business days after you pick them.
How will I receive my pictures?
We will send you an email with an username and a password to our clients area, so you can download all the pictures in high resolution.
Who owns the copyright of the pictures?
Even though the pictures are yours, and you can have and share all of them for life, we still have the rights as we’re the authors. Please do not change any part of them or sell to third parties.
How many pictures will I get?
This will depend on the package you choose. For more information please visit our pricing section.
Do you have more questions?
No worries. On our contact page you will find an e-mail address and a WhatsApp number where we can answer your questions personally.